Employer, Broker & Ensurer | FAQ's
MyProtector is a trusted platform that provides your employees with planning tools, education, and emergency services for financial, legal, estate, guardian, and heritage matters. It’s designed to complement your existing insurance benefits — not replace or compete with them — by helping your employees protect their families and plan their affairs properly.
Your insurer sponsors MyProtector as an added value to strengthen your employee benefit package. This helps them stand out in a competitive market, win new schemes, and provide you with a more comprehensive and meaningful solution for your employees.
Your broker remains your main partner for financial advice, product recommendations, and managing your employee benefit scheme. MyProtector supports the broker by generating warm leads from employees who seek further guidance — and never competes for financial product sales.
No. MyProtector is not a financial advisory firm or an insurer. It provides education, tools, and support so employees can plan better — and then connects them to your approved broker and insurer for any financial, legal, or insurance needs.
MyProtector is clear that insurance claims, advice, and financial product purchases are handled by your broker and insurer. The platform exists to educate and support employees in their planning — not to process claims or provide financial advice.
Because MyProtector is positioned as a sponsored value-add, employees can continue using the platform without disruption. It avoids contractual tie-ins that complicate transitions and focuses on supporting employees no matter which broker or insurer you work with.
No. MyProtector complements your existing partners and can even showcase their services within the platform. It’s designed to enhance, not replace, the network of support you already have in place.
You gain a stronger, more attractive employee benefit package without additional effort or complexity. This positions your company as a responsible, caring employer, helping with employee loyalty, retention, and wellbeing.
Employees get access to powerful planning tools, trusted education on critical life matters, and emergency support services. This helps them protect their families, organise their affairs, and build a more secure future — all alongside the insurance you provide.
No. MyProtector does not sell financial or insurance products. It supports employees in their planning journey and refers any financial or insurance needs directly to your approved broker and insurer channels.
Your insurer provides this value-add to help your broker win and retain your business — and to ensure their employee benefits offering remains the most compelling on the market. It’s part of their commitment to supporting your employees’ overall wellbeing while strengthening your relationship.